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Getting Started

Understand DockPilot, download the right files, and run your first managed Dock deployment.

What DockPilot does

DockPilot helps Mac admins keep the Dock useful without locking users into a fixed, one-size-fits-all layout. You define the Dock policy, DockPilot watches what is installed, and managed Dock items appear or disappear based on the rules you set.

Why dynamic Dock matters

  • A user installs an approved app from Self Service or your MDM app catalogue.
  • If that app is part of your Dock policy, DockPilot can add it to the Dock automatically.
  • If the app is removed later, DockPilot can remove that managed Dock item.
  • User-added Dock items are left alone when your policy allows user flexibility.
  • You choose which apps belong in the Dock. DockPilot does not simply add every installed app.

First deployment checklist

  • Sign in to your customer dashboard.
  • Download the Licence mobileconfig for your organisation.
  • Download the Client for workstations package for managed Macs.
  • Download the Admin Client package for the Mac that will build and test Dock profiles.
  • Install the Admin Client on an admin Mac, build your Dock policy, then export the profile for Jamf or MDM.
  • Deploy the Client package and the licence/profile files through Jamf or your MDM.

What the customer dashboard is for

The dashboard is where you download the latest packages, download your organisation licence profile, view previous versions, check billing status, and raise support tickets.